House rules
Every guest staying at the hotel agrees to observe these house rules.
- Every person interested in accommodation must present an identity document (ID card, passport or other valid document) at the reception upon arrival.
- Unless agreed otherwise in writing, payment is always made in advance in cash according to the valid price list.
- Accommodation will not be provided to persons suffering from infectious diseases or skin parasites, to unkempt persons, or to persons under the influence of alcohol or narcotic substances.
- Check-in is from 12:00 to 20:00 unless agreed otherwise.
- The hotel holds a room for the guest until 18:00 unless agreed otherwise.
- Unless the accommodation period was agreed otherwise in advance, the guest must vacate the room at the end of the stay by 10:00 at the latest.
- If the guest leaves the room later or leaves belongings there, the full price of accommodation for the next day will be charged.
- The guest is obliged to observe safety, fire and hygiene regulations. Quiet hours apply from 22:00 to 6:00.
- When leaving the hotel during the stay, the guest hands the room key in at the reception and receives a hotel card, which serves as proof of identity upon return.
- A TV remote control is lent to the guest for the duration of the stay against a refundable deposit of CZK 200. The deposit is paid back when the remote control is returned.
- Visitors are not allowed in the rooms.
- Electrical appliances may not be used except for personal hygiene appliances, e.g. an electric shaver or hairdryer.
- Animals are not allowed in the rooms.
- Every guest is obliged to take care of the equipment. For wilful damage, soiling or loss of equipment the guest must pay appropriate compensation determined by the hotel operator.
- In case of serious injury or illness, notify the nearest hotel employee, who is obliged to provide first aid or arrange medical assistance.
- Hotel employees are personally responsible for the safe operation of the accommodation facility, so please follow their instructions.
- The operator is not liable for the loss of valuables or larger sums of money.
- A book of wishes and complaints is available at the reception for any complaints or comments.
- Smoking is prohibited throughout the building.
In Přerov, 1 May 2019
Mgr. Petr Kouba
Director of Sportoviště Přerov s.r.o.